How to complain about PH Jones?
If you have a complaint or issue with a PH Jones boiler installation then you can submit your complaint with UtilitiesADR.
File your PH Jones Complaint Online, It’s FREE
To file a PH Jones complaint with utilitiesADR you must have first complained direct to PH Jones and given them up to eight weeks to respond. Our determinations are binding on our members and our service is FREE for consumers.
Here are the main complaints that UtilitiesADR receives regarding PH Jones:
- Installation of a boiler by a PH Jones engineer
- Servicing to your boiler by a PH Jones engineer
- Repairs to your boiler by a PH Jones engineer
You can submit a complaint against PH Jones here.
Complaints UtilitiesADR can deal with:
We can only deal with ‘non-regulated’ complaints. The complaints we can deal with for a “domestic consumer” are as follows:
- Boiler installations and servicing
- Combined heat and power services
- Plumbing
- Drainage
- Electrical work
- Energy efficiency services
- Renewable energy products & services i.e. the sale or installation of solar panels, cavity wall insulation, etc
- Heat network operator
If you are a “medium, large or corporate business” who exceed the small business criteria above, the complaints we can deal with are as follows:
- Boiler installations and servicing
- Non-microbusiness Rollover contracts
- Non-microbusiness Contract disputes
- Non-microbusiness Combined heat and power
- Plumbing
- Drainage
- Non-microbusiness electricity bills
- Non-microbusiness gas bills
- Infrastructure
- ESCo (Energy services companies)
- Non-microbusiness Back billing
- Energy efficiency services
- Renewable energy products & services
- Heat network operator
- Tariffs for medium/large and corporate businesses