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  • About Us
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  2. 2017
  3. April
  4. 20

Ofgem proposes new protection for consumers from back-billing

Industry newsBy Zareef HussainApril 20, 2017

Ofgem proposes new protection for consumers from back-billing Suppliers will not be allowed to back-bill customers for energy used more than 12 months ago under new proposals from Ofgem. Back-bills mainly result from suppliers using estimated bills until they take an actual meter reading which may show that the customer’s consumption is higher than expected.…

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