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  • Home
  • About Us
    • About us
    • What to do before you come to us
    • Complaints We Can Deal With
    • UtilitiesADR Members
    • After Our Decision
    • Complaining About UtilitiesADR
  • Submit New Complaint
    • Make an Online Complaint
    • Download a Paper Complaint Form
    • Representative authority form
  • Dashboard Login
  • Contact Us
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  2. 2018
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Water firms failed customers during ‘Beast from the East’

Industry news, News & UpdatesBy Zareef HussainJune 22, 2018

Water firms failed customers during ‘Beast from the East’   Some of the UK’s biggest water companies did not support customers properly during this winter’s Beast from the East snow chaos, causing “significant hardship”, Ofwat has said. The regulator said more than 200,000 customers were left without water for more than four hours and tens…

E.ON to increase prices for 1.8m customers in second rise this year

News & UpdatesBy Zareef HussainJune 22, 2018

E.ON to increase prices for 1.8m customers in second rise this year Increase of nearly 5% will add a further £55 a year for those on dual fuel tariffs. E.ON will hit nearly 2m households with a 4.8% price rise, as it became the first of the big six suppliers to put up energy bills for…

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