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  • Home
  • About Us
    • About us
    • What to do before you come to us
    • Complaints We Can Deal With
    • UtilitiesADR Members
    • After Our Decision
    • Complaining About UtilitiesADR
  • Submit New Complaint
    • Make an Online Complaint
    • Download a Paper Complaint Form
    • Representative authority form
  • Dashboard Login
  • Contact Us
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  2. 2018
  3. August

Big six shrinks to big five as CMA clears way for major shakeup of energy sector

Industry news, News & UpdatesBy Zareef HussainAugust 31, 2018

Npower-SSE merger wins go-ahead from competition watchdog Big six shrinks to big five as CMA clears way for major shakeup of energy sector The competition watchdog has provisionally given the green light to the merger of npower and the retail arm of SSE, removing the final hurdle to the biggest shakeup of the energy sector in…

Hosepipe ban cancelled days before coming into force

Industry newsBy Zareef HussainAugust 3, 2018

Hosepipe ban cancelled days before coming into force The company says it does not want to “inconvenience” its customers in the North West who have been making efforts to save water. United Utilities has cancelled its hosepipe ban days before it was due to start after rainfall replenished the water supply. The company was due…

Energy supplier Iresa collapses after record number of complaints

Industry newsBy Zareef HussainAugust 3, 2018

Energy supplier Iresa collapses after record number of complaints Failure of UK’s cheapest utility firm prompts calls for financial checks for new providers The UK’s cheapest and most complained-about energy supplier has ceased trading, in a collapse that has prompted calls for tougher tests on new entrants to the market. The energy regulator Ofgem said Iresa’s 100,000…

British Gas owner hints bills could rise for second time this year

Industry newsBy Zareef HussainAugust 3, 2018

British Gas owner hints bills could rise for  the second time this year Tariffs ‘under review’ as Centrica reports 20% profit fall and 341,000 lost customers. Centrica, the owner of British Gas, has hinted that bills could go up for a second time this year, after reporting a 20% drop in profits at its consumer…

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