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  • About Us
    • About us
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    • Complaints We Can Deal With
    • UtilitiesADR Members
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  • Submit New Complaint
    • Make an Online Complaint
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  2. Category "News & Updates"
  3. (Page 3)

EDF Energy second supplier to raise prices after new Ofgem cap

Industry news, News & UpdatesBy Zareef HussainFebruary 15, 2019

EDF Energy second supplier to raise prices after new Ofgem cap Around 1.3m customers will see prices increase by £118 a year on average EDF Energy has become the second supplier to announce a 10% increase in prices after Ofgem raised the price cap level. The £118 price rise will affect around 1.3 million customers…

New Ofgem cap prompts E.On to raise energy prices

Industry news, News & UpdatesBy Zareef HussainFebruary 15, 2019

Energy supplier E.On has become the first major company to announce price rises in response to a new cap set by the regulator for the start of April. On Thursday, Ofgem said it would allow suppliers to charge more to those on default tariffs owing to a rise in wholesale costs. Now E.On has confirmed…

Economy Energy collapse: Hundreds of thousands of customers in limbo as firm goes bust

Industry news, News & UpdatesBy Zareef HussainJanuary 9, 2019

Energy suppliers to face tighter rules, says Ofgem

Industry news, News & UpdatesBy Zareef HussainJanuary 9, 2019

Energy suppliers to face tighter rules, says Ofgem Energy regulator Ofgem is to tighten up the rules for new suppliers of gas and electricity after nine new entrants ceased trading. The latest to collapse was Economy Energy, which ceased trading on Tuesday. Ofgem is looking for a new supplier for its 235,000 customers. Mary Starks,…

Small energy supplier One Select ceases trading

Industry news, News & UpdatesBy Zareef HussainDecember 21, 2018

One Select latest small energy supplier to cease trading Ofgem said it will choose a new supplier to take on firm’s 36,000 customers “as quickly as possible” One Select has become the latest small energy supplier to cease trading this year amid continued turmoil in the sector. The firm has about 36,000 customers and regulator…

SSE and Npower merger will not go ahead

News & UpdatesBy Zareef HussainDecember 21, 2018

SSE and Npower merger will not go ahead   Npower and SSE, two of the big six energy firms, will no longer go ahead with their planned merger. The merger was given the final green light by the Competition and Markets Authority in October, but the companies have failed to reach an agreement to continue. The board…

British Gas owner sparks legal battle over energy price cap

Industry news, News & UpdatesBy Zareef HussainDecember 21, 2018

British Gas owner sparks legal battle over energy price cap The owner of British Gas will on Friday spark a legal battle with Ofgem over Britain’s impending energy price cap by trying to force it to change the way it calculates wholesale energy costs. Sky News can reveal that Centrica will lodge an application for…

Energy price cap to come into force from January 1

Industry news, News & UpdatesBy Zareef HussainNovember 22, 2018

Energy price cap designed to protect 11 million households to come into force from January 1 Britain’s energy price cap to protect 11 million households on rip-off gas and electricity tariffs will come into force on January 1, saving consumers up to £120 each. But regulator Ofgem revealed the cap is already likely to be increased next April due…

Energy supplier Extra Energy ceases trading

Industry news, News & UpdatesBy Zareef HussainNovember 22, 2018

Energy firms face fire from regulator on handling of complaints

Industry news, News & UpdatesBy Zareef HussainOctober 3, 2018

Energy firms face fire from regulator on handling of complaints   Ofgem says it is clear that satisfaction among customers remains “unacceptably low” and it is taking further action to address it. The energy regulator has revealed a growing list of household suppliers at risk of facing action over their handling of customer complaints. Ofgem…

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