Common myths about Alternative Dispute Resolution (ADR)
When people hear the term Alternative Dispute Resolution (ADR), many still picture a complicated legal process or assume it’s simply…
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Can you complain about a Comparison Website?
Finding a cheap deal is always a win - and nowadays, it’s easier than ever to compare prices online! All…
What is a Deadlock Letter (and how do I get one from a utility provider)?
If you’ve been considering escalating your non-regulated utility complaint with UtilitiesADR, and taken a look anywhere across our website while researching…
What to do if a Utility Provider ignores your Complaint
If you’ve had to deal with a faulty boiler installation, plumbing issues, electrical faults, or any other utility issues, most…
What is the Priority Services Register (PSR)? A Guide for Consumers
When we think about utility services like electricity, gas and water, we often take for granted that they'll be there…
What Are Your Rights During a Power Cut or Water Outage?
Most of us rely on electricity and water every day without giving it a second thought. So, when these essential…
Regulated VS Non-Regulated Utility Complaints: What’s the Difference?
If you’ve been considering escalating your utility complaint with UtilitiesADR, and taken a look anywhere on our website while researching…
How We Can Help With Your Utilities Claim If You Have a Disability
Reasonable Adjustments, accessible formats and extra support – so everyone can use UtilitiesADR, whatever their circumstances. At UtilitiesADR, fairness, independence…
Why UtilitiesADR looks different now: The Story behind our new Branding
Here at UtilitiesADR, we’re excited to finally unveil our new logo and brand identity! While our appearance has changed, our…
How to give yourself the best Chance of a Successful UtilitiesADR Claim
Your step-by-step guide to gathering the right evidence… And why filing it all up front makes all the difference! A…
