How to complain about E.ON?
If you have a complaint or issue with an E.ON cavity installation, boiler installation, boiler repair or boiler servicing then you can submit your complaint with UtilitiesADR.
File your E.ON Complaint Online, It’s FREE
To file a E.ON complaint with utilitiesADR you must have first complained direct to E.ON and given them up to eight weeks to respond. Our determinations are binding on our members and our service is FREE for consumers.
Here are the main complaints that UtilitiesADR receives regarding E.ON:
- Installation of a boiler by a E.ON engineer
- Servicing to your boiler by a E.ON engineer
- Repairs to your boiler by a E.ON engineer
- E.ON cavity wall installation
You can submit a complaint against E.ON here.
Complaints UtilitiesADR can deal with:
We can only deal with ‘non-regulated’ complaints. The complaints we can deal with for a “domestic consumer” are as follows:
- Boiler installations and servicing
- Combined heat and power services
- Plumbing
- Drainage
- Electrical work
- Energy efficiency services
- Renewable energy products & services i.e. the sale or installation of solar panels, cavity wall insulation, etc
- Heat network operator
If you are a “medium, large or corporate business” who exceed the small business criteria above, the complaints we can deal with are as follows:
- Boiler installations and servicing
- Non-microbusiness Rollover contracts
- Non-microbusiness Contract disputes
- Non-microbusiness Combined heat and power
- Plumbing
- Drainage
- Non-microbusiness electricity bills
- Non-microbusiness gas bills
- Infrastructure
- ESCo (Energy services companies)
- Non-microbusiness Back billing
- Energy efficiency services
- Renewable energy products & services
- Heat network operator
- Tariffs for medium/large and corporate businesses