Energy supplier Iresa collapses after record number of complaints Failure of UK’s cheapest utility firm prompts calls for financial checks for new providers The UK’s cheapest and most complained-about energy supplier has ceased trading, in a collapse that has prompted calls for tougher tests on new entrants to the market. The energy regulator Ofgem said Iresa’s 100,000…
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British Gas owner hints bills could rise for the second time this year Tariffs ‘under review’ as Centrica reports 20% profit fall and 341,000 lost customers. Centrica, the owner of British Gas, has hinted that bills could go up for a second time this year, after reporting a 20% drop in profits at its consumer…
DetailsHeatwave puts pressure on water supplies One of the UK’s largest water firms is warning people to conserve supplies as it makes emergency deliveries during the heatwave. Severn Trent said homes in Shropshire, Staffordshire and Derbyshire had been temporarily without water as demand has outstripped supply across its network. United Utilities said it could bring…
DetailsThe pensioner charged £6,298.74 after asking a handyman to fix a simple leak – your rights with rogue traders I haven’t written a rogue trader story for a while but when Mary wrote to me this week I knew it was a story that should be pursued. Mary, who is 67, called in a…
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Water firms failed customers during ‘Beast from the East’ Some of the UK’s biggest water companies did not support customers properly during this winter’s Beast from the East snow chaos, causing “significant hardship”, Ofwat has said. The regulator said more than 200,000 customers were left without water for more than four hours and tens…
DetailsE.ON to increase prices for 1.8m customers in second rise this year Increase of nearly 5% will add a further £55 a year for those on dual fuel tariffs. E.ON will hit nearly 2m households with a 4.8% price rise, as it became the first of the big six suppliers to put up energy bills for…
DetailsPrice rises are imminent, and it means even without the heating on, your bills could soar. Millions of energy customers have been urged to switch suppliers or at least tariffs to save up to more than £400 a year before the latest round of price hikes comes into effect. Some nine million customers of the…
DetailsNew energy supplier enters UK market It is currently only offering a 12-month fixed price dual fuel tariff, costing an average of £842.20 annually. A new energy supplier based in Leeds has entered the UK domestic market. Yorkshire Energy will provide gas and electricity to householders and is “looking to challenge the Big Six” firms, which have all increased energy…
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Failing to switch energy supplier costs millions of UK households £1,500 over past six years Ofgem figures show that more than a third of UK households have remained with the same gas or electricity provider for five years. Failing to switch energy supplier has cost millions of UK households more than £1,500 over the past six years, campaigners have…
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SSE hits 2.4 million customers with gas and electricity bill hike Households to see average £76 jump in energy costs as company becomes latest of Big Six to raise tariffs SSE will hit around 2.4 million customers with energy bill hikes in July, making it the latest big supplier to raise gas and electricity prices. Households supplied by the…
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